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  Superfast Dial-up Internet Connection Setup

1. Click the “Start” button on the lower left hand corner of your computer.
2. Select “Settings” from the resulting menu. (If necessary.)
3. Select “Control Panel” from the next menu.
4. Double-click “Network Connections.”
5. Double-click “Create a New Connection.”
6. Click “Next.”
7. Choose “Connect to the Internet.”
8. Choose “Set up my connection manually.”
9. Click “Next.”
10. Choose “Connect using a dial-up modem.”
11. Click “Next.”
12. Type “Rural Communications” in the ISP Name box.
13. Click “Next.”
14. Enter your local dial-up number in the “Phone Number” box. This number is located below.
15. Click “Next.”
16. If you see the “Connection Availability” screen, select “Anyone’s Use” and click “Next.” Otherwise, skip to the next instruction.
17. Enter your full user name in the form of username@vhst.net. Your username is located above. Please do not confuse your username with your e-mail address, it won’t work!
18. Enter your password in the “Password” box, and again in the “Confirm Password” box.
19. Click “Next.”
20. Check the box next to “Add a shortcut to this connection to my desktop.”
21. Click “Finish”.
22. Close or minimize all programs until you can see your computer’s desktop (background with icons).
23. Double-click the newly created “Rural Communications” icon.
24. If necessary, enter your full user name (not e-mail address!) and password again.
25. Check “Remember this Password” if it isn’t already checked.
26. Click “Dial.”
You’re on!
 

Answers to some of our most asked Questions
How do I setup my email account?
    View instructions for: Outlook XP/2000, Outlook Express, Netscape Mail and News
Does my computer have a virus or worm?
    Purchase a copy of Norton Antivirus Professional 2004 here
How do I setup my dial-up account?
    View instructions for setting up a dial-up account in XP/2000 here
I deleted my local number for my dialup account
    Find your number for the Qwest Network here
Find your number for the UUNet Network here

Still Having a Problem? Let Us Know.
After using the resources on our support website to troubleshoot your problem, feel free to submit a service ticket. Please choose from the following selections:
Wireless Highspeed Internet or Superfast Dial-up Service Ticket
Local, Long Distance, Toll Free or Voicemail Service Ticket
All Other Issues

How are We Doing at Meeting Your Needs?
Please fill out our online customer survery here.





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